Back-office Services Assistant (F/H)
Sartorius
Date: il y a 4 jours
Ville: Aubagne, Provence-Alpes-Côte d'Azur
Type de contrat: Temps plein
We are looking for a Back-office Services Assistant for our Instruments Services South Europe Department.
This position is based in our offices in Aubagne for a one-year fixed Term contract.
As part of a team of a dozen people, you will take the responsibility to work like key Pillar of the Service Organization in supporting the Service Engineers, Implementing processes and coordination with cross functions.
Through this Sartorius can provide efficient service on time with more clarity through process, thereby gaining maximum Customer Satisfaction.
Grow With Us – Your Responsibilities
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
This position is based in our offices in Aubagne for a one-year fixed Term contract.
As part of a team of a dozen people, you will take the responsibility to work like key Pillar of the Service Organization in supporting the Service Engineers, Implementing processes and coordination with cross functions.
Through this Sartorius can provide efficient service on time with more clarity through process, thereby gaining maximum Customer Satisfaction.
Grow With Us – Your Responsibilities
- Service and spares order processing
- Service contract creation
- Service billing
- Maintain good coordination with Commercial Operation team
- Coordinate with Field service team
- Service calls registration and updation in the system
- Daily / Weekly / Monthly/ Yearly reports
- Document orders / invoices / reports
- New vendor registration
- Account receivables follow ups with key customers
- Bachelor in any stream with 2+ Experiences
- Experience with customer support functions
- Ability to take ownership of the processes
- Independent, mature and self-driven
- French mandatory. Good English in written and verbal communication. Another language such as Spanish or Italian would be a plus.
- Experience in SAP (Service Module) and any Field service Management Software would be a plus
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
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